As you will recall, when my wife and I came to visit you in your studio last December, we had spent years attending craft shows and frequently visited with custom furniture makers. I had already done extensive research via the internet searching web sites literally all over the world first to get ideas for the "right" design and second to actually locate a craftsman who could do the job and with whom we could comfortably work.
We were pleased to have located your web site and your furniture made us feel at home. You and I started with an exchange of emails and then we visited your studio - immediately getting a sense of comfort with you as a person. It was a plus for my wife and I that you bring your dog to work with you!
You demonstrated maximum flexibility in the design process helping us meld concepts from a couple of existing pieces in your portfolio to arrive at our design. Again we seamlessly used email to exchange the plans that you proposed and you again were flexible in tweaking the design a couple of times until you as the craftsman and we as the customers were totally satisfied.
Thank you again for keeping us posted as you made progress with the actual construction. We thoroughly enjoyed receiving the progress photos. And as I told you when I telephoned you last Thursday, the cabinet is a piece of fine art and that is how we look at it. The design is unique and stunning and the construction is impeccable. I have no doubt it will last several lifetimes.
Again thank you for your timely delivery. The cabinet was in place and illuminated for our dinner party on Saturday evening. Our guests were likewise taken by the beauty of the cabinet. I just want to tell again how pleased we are to have met and worked with you.
Our warmest regards.